Charmj

Frequently Asked Questions

Last updated: October 2026

FAQs - Charmj

We specialize in daily jewelry collections crafted for everyday wear. Our main catalog includes Rings, Necklaces, Bracelets, and Earrings designed with simplicity and care.

Each ring product page features a helpful sizing guide with precise measurements. If you are between sizes or need help choosing the right fit, feel free to reach out to our team at [email protected].

We work with reliable carriers including USPS, UPS, and FedEx. Orders typically require a processing time of 1-2 days, and delivery takes approximately 3-8 days with tracking support included.

Our office is located at 1050 B St Apt 402, San Diego, CA 92101, United States. You can reach our support team Monday – Saturday, 8:00 AM – 7:00 PM EST.

We accept returns within 30 days. For full details on how to start a return, please visit our Return & Refund Policy.

Still have questions or need help?

Our customer support team is always here to assist you via email or through our contact form.